The participant’s needs and objectives are confirmed during an intake interview. Beforehand, the form and content of the coaching process are explained and the expectations of both parties are explored. Where necessary, the participant’s employer is involved in formulating the coaching objectives. If there seems to be a ‘click’ between participant and coach, the coaching process can start.
Everything that is discussed by the coach and the participant is strictly confidential. It is up to the participant to decide whether and how the client / employer is informed about the progress of the coaching with regard to content.